Business Phone Systems

Unified Communications for your business

We are PBX and Telecoms experts

Working with some of the world’s leading telecommunications manufacturers, like Intermedia / NEC, Microsft, and Yeastar we provide a full suite of communication solutions including business phone systems, unified communications, and collaboration solutions. Proven technologies, secure, feature-rich, and future-proof.

We’ve seen telecoms evolve over the years and offer genuine, impartial advice regarding voice over IP (VoIP) and your ICT requirements. We deep-dive into your objectives so we can offer you a market-leading, yet highly competitive communications solution.

Unified Communications

Work Closer. Anywhere.

Seamlessly integrated business communications. Voice, Video and Collaboration, and multimedia Call and Contact Centre solutions – modules as you need them. Be in any environment, anywhere.

  • Cloud Phone System or On-Premise
  • Business Communications
  • Video Meetings
  • Messaging
  • Call & Contact Centre
  • CRM Integration

We are accredited NEC installers, Yeastar installers, and Microsoft certified engineers. We offer multiple vendor products so we can offer the right solution for your business.

Feature-Rich Communications and management from LIV Unified Comms

  • Call recording
  • Call Reporting
  • Contact Centre
  • Wallboards & Stats
  • CRM Integration

Overcome Communications Challenges with LIV Unified Comms

We offer business telephony, mobility, remote working, and BYOD solutions supporting digital and voice-over-IP (VoIP). Our clients enjoy the full communications suite via a proven, robust platform, deployed by our accredited engineers and installers.

Business Phone Systems

VoIP Phone Systems & PBX

Upgrade your business communications with cloud-based and hosted telecoms.

Our flexible and scalable phone systems mean you can focus on your growth while we handle your telecoms needs.

Engineers at LIV Unified Comms are accredited voice over IP (VoIP), Intermedia/NEC, Microsoft, and Yeastar Engineers and experienced installers. We deliver seamless integration, reliable performance, and ongoing maintenance, ensuring your business stays connected.

For nurse call and healthcare communications, learn more here.

Feature-Rich Business Telephony and Communications

Packed with telephony features, call controls, presence, video conferencing, mobile apps, seamless roaming, IM, and much, much more.

We enable smart communications for our clients that exceed their expectations.

lower your call costs with LIV Unified Comms

Low-cost Packages

As independent engineers, we can provide suitable lines and call minutes packages so you can manage costs based on your usage.

How we can help:

  • Usage analysis by our expert team.
  • Tailored packages designed specifically around you and your usage requirements.
  • Crystal clear call-quality, via Tier 1 carriers, and managed directly by our engineers from our NOC.
  • Powerful reporting and analysis tools.
  • Flexible contract terms.

High Speed Connectivity Solutions

Broadband Solutions

Fibre to the cabinet (FTTC), to the premises (FTTP), Leased Line and more. We offer a full range of business broadband and connectivity options to power your technology and communications.

Recommended by Engineers

We are a team of engineers. We first review your requirements, proposed usage, and budget.

We install the right solution for your day 1 needs and ensure additional capacity is available as you grow and scale your business.

“LIV Unified Comms are a recommended and fully accredited reseller for both our on-premise and hosted NEC solutions, ranging from simple installation through to complex solutions. We also endorse them to the NEC partner community for their excellent sub-contractor services.”

Ben van der Lugt Vice President Technical Support and Operations, NEC Enterprise Solutions

FAQ - Phone Systems, UC, & PBX

What are the main benefits of unified communications solutions for businesses?

Unified communications (UC) solutions streamline business communication by integrating various communication tools like voice, video, messaging, and file sharing into a single platform. This improves productivity, enables better collaboration between your people, and supports remote work. UC solutions also reduce costs by centralising communication infrastructure and offering flexibility with cloud-based options that adapt and scale to your business needs as you grow.

Can unified communications improve remote and hybrid work environments?

Absolutely! UC solutions are designed to facilitate seamless communication from any location, making it easier for remote and hybrid teams to stay connected. Many of our clients operate remote teams using our UC solutions.

What’s the difference between a traditional PBX system and a cloud-hosted PBX?

A traditional PBX (Private Branch Exchange) system is on-premises, requiring physical equipment, while a cloud-hosted PBX operates over the internet. Hosted PBX systems are generally more flexible, easier to scale, and require less maintenance.

How can PBX phone systems improve customer service?

PBX systems come with features like call routing, automated attendants, and voicemail-to-email, which ensure that customer calls are directed to the right person or department without delay.

What types of tools are typically included in a unified communications platform?

A unified communications (UC) platform generally includes tools for voice calls, video conferencing, instant messaging, team collaboration, and file sharing.

How secure are unified communications solutions?

Security is a priority for most UC providers who use encryption, multi-factor authentication, and regular security updates to protect data, and LIV is no exception.

What is the benefit of a PBX system with VoIP integration?

A PBX system with VoIP (Voice over Internet Protocol) allows calls to be made over the internet rather than traditional phone lines, resulting in cost savings.

Can a PBX system support mobile employees?

Yes, a modern PBX system can support mobile employees by allowing them to access the phone system from their mobile devices or laptops.

Need a Better Business Phone System? Call Us, Today.

0161 359 7020